The Art of Failing Forward

How often do we hear, ‘Change is the only constant’? Well, frankly, it’s because it’s true. Clinging to outdated practices isn’t going to get as far. It’s not that we should be chasing every buzzword or jumping on the latest trend bandwagon. It’s about cultivating an open mind, learning from our trial and error, and […]
Embracing the Enormity of Change: A Revolutionary Approach to Management

How Understanding the Power of Possibility Transformed My Leadership Strategy One phrase has completely revolutionised my approach to change management in the ever-evolving business landscape: “Be afraid of the enormity of the possible.” Initially, this concept seemed counterintuitive. Why fear possibility? But as I delved deeper, I realised it wasn’t about fear—it was about respecting […]
Learning Styles: We All Learn Differently

The way we absorb information can vary widely from person to person. Each of us has our preferred learning method— visual, auditory, or hands-on. Sometimes, it might even be a combination of several styles. These preferences can shift based on mood, interest, or workload. When designing training programs, it’s crucial to consider this individuality: How […]
High performing – what does it actually mean?

Someone recently commented that I’m “high-performing.” Gone are the days when I’d shy away and get embarrassed when someone complimented me. I’ve learned to take it and be proud when it’s genuine and deserved.Is it about juggling everything without dropping the ball? It got me thinking: what does high performance mean? It’s a term thrown […]
How to Choose the Right Change Management Methodology

In the world of organisational change, many different methodologies serve as instruments to support transformation.They have all been created for a similar purpose, but each has strengths and weaknesses. These methodologies are crucial for organisations navigating complex changes, as they provide structure and guidance in a chaotic process. So how do you know which one […]
Case Study: Successful Implementation of A Workforce Management System

A large Australian service-based company with over 1,500 frontline workers across multiple local and interstate sites had struggled for years to implement an effective rostering, scheduling, and day-of-operations system. Previous attempts failed due to high employee resistance, complex union agreements, and a lack of buy-in across the leadership team. challenges FACED: A highly unionised workforce […]
What would it be if you could only choose one tool from your kit?

The Change Impact Assessment – for the win every time. Change is inevitable. Whether implementing new technologies, restructuring processes, or shifting organisational culture, change can be exciting and daunting. Many tools are available to help manage transformational change, but the change impact assessment is the most crucial. This powerful tool benefits the change team, the […]
Why Change Managers Are a Program Manager’s Secret Weapon

In the world of transformation, program and project managers face ever-increasing demands. While capability isn’t usually the question, capacity certainly is. When you add more responsibilities, something has to give, right? You can’t risk the program’s integrity by not investing time in the people aspect. This is precisely why program and change managers work in […]
Demystifying the Change Manager Role: More Than Just “Managing Change”

As change managers, we often face a common challenge: Explaining our role to others.Whether it’s to stakeholders, team members, or even at social gatherings, the question: “What does a change manager do?” can be tricky to answer. Let’s explore practical ways to articulate our crucial role in organisational transformations. 1. The Bridge Builder Research by […]
Leading Australian Building Material Giant’s Tech Overhaul

How did they do it?By Investing in the right Change Management Process. One of the largest Australian building materials companies took on a massive challenge: shifting 7,000+ employees from Microsoft to Google in 18 months. This case study reveals how they achieved this despite limited resources and a workforce across over 300 sites nationwide. The […]